The Platinum Incubator

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FAQ

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MATERIALS & PRODUCTS
TPI manufactures jewellery in platinum, palladium, silver, bronze and brass. The appropriate metal depends on your design, intended market and project requirements.
Yes. Include your preferred metal and finish in the brief. TPI will review the specification with you for the project.
TPI works with clients to develop, manufacture and finish jewellery pieces so they are prepared for the client’s intended market.
The current catalogue features rings and necklaces or pendants. If you have another product type in mind, describe it in your brief for TPI to assess.
Catalogue designs can be discussed against your preferred metal and finish. TPI will confirm whether the requested specification is suitable for the design.
Include stone or component details, such as type, size, setting and placement, in your brief. TPI will review the requirements and confirm feasibility.
Provide the required ring sizes and any sizing standard or measurement information you have. TPI can confirm the specifications needed for your project.
Include dimensions, sizes and reference drawings in your brief. The team will review them and clarify any information needed before confirming the specification.
If packaging or presentation requirements are important, include them in your enquiry. TPI will confirm whether they can be accommodated for the project.
Yes. TPI develops jewellery with clients from a brief toward a manufacturable, commercial-ready piece. Share your references and goals so the team can review the next steps.
MANUFACTURING
Share sketches or reference images, dimensions and sizes, metal and finish preferences, stone details if applicable, quantities, target market and any timing requirements.
Send your drawings, design files, photographs or details of a reference sample through the contact form. TPI will review the information and discuss development.
TPI supports client projects from product development to production-ready collections. Include expected quantities and repeat-run requirements for assessment.
Projects begin with a client brief and specification review, then move through development, manufacturing and finishing as agreed for the project.
Suitable quantities depend on the design and production requirements. Include your expected quantity in the enquiry so TPI can assess the scope.
Raise requested changes with TPI as soon as possible. The team will confirm whether a change can be made and how it affects the agreed cost or schedule.
TPI reviews the design, materials, dimensions, finish and quantity with you. Confirm the final specifications and terms before production proceeds.
Use the contact form to describe your design and the references you have. TPI can advise how to share larger design files during follow-up.
Yes. TPI develops and manufactures jewellery to client requirements. Share your concept, preferred materials and intended use to start a discussion.
TPI produces commercial-ready jewellery for client collections. Include your market, product mix and quantity expectations in the project brief.
PRICING & ORDERS
Use the contact form to share your design brief, metal, specifications and quantities. Pricing is confirmed after TPI reviews the project details.
Price depends on factors such as metal, design and manufacturing requirements, finishing and quantity. TPI will confirm a quote for the agreed specification.
Timing depends on the design, material, quantity and finishing requirements. TPI will discuss an estimated schedule after reviewing your specifications.
Minimum quantities depend on the project and production requirements. Include your expected order quantity when requesting a quote.
No. A custom manufacturing quote is based on your project’s materials, design, specifications and quantity. Ask TPI to confirm pricing for your brief.
Production planning can proceed after the design specifications, quote and order terms have been reviewed and agreed with TPI.
Payment methods and terms should be confirmed directly with TPI as part of the project quote and order agreement.
Contact TPI as soon as possible if you need to change or cancel a project. The applicable options depend on the order stage and agreed terms.
Include your target date in the enquiry. TPI can review the project scope and confirm an estimated schedule with the quote.
Delivery arrangements and any related costs should be confirmed with TPI when the project is quoted.
LOCATION & ENQUIRIES
TPI is based at ORBIT TVET College, Rustenburg Campus, adjacent to the Jewellery Design and Manufacture Training Centre. The address is C/O Bosch & Fatima Bhayat Street, Rustenburg, 0300, North West, South Africa.
Visit the Contact page and send your enquiry with relevant drawings, references or specifications. TPI will review your brief and follow up about the project.
Contact TPI before visiting to discuss your enquiry and arrange an appropriate time. The contact page includes the Rustenburg Campus address and map.
The map on the Contact page points to ORBIT TVET College Rustenburg Campus. TPI is adjacent to the Jewellery Design and Manufacture Training Centre.
Prepare a short description of the project, preferred metal and finish, product sizes, quantity and target date. Attach or describe any design references you have.
Yes. Describe the concept and what you are trying to achieve. TPI can review the brief and discuss what information is needed to assess it.
Response timing can vary. Include any project deadline in your message so TPI can take it into account when reviewing the enquiry.
Yes, you can send an enquiry through the Contact page. Include your location and any delivery requirements so these can be discussed with the project.
The Contact page lists the Rustenburg Campus address and includes a map and directions link.
Use the Contact page to send your question. Include the relevant product, design or manufacturing details so TPI can direct your enquiry.